Hosted Desktop: How to Login on a Mac

Hosted Desktop: How to Login on a Mac

macOS version 10.14 or later is required

Table of Contents

• Key Points
• Detailed Process
• Recorded Example

Key Points

Step 1. 

Make sure you have the DUO app (authenticator) on your phone and the Microsoft Remote Desktop app downloaded on your Mac.

Step 2. 

Open your browser and type 'remote.yourcompany.com' in the address bar (at the top). Click enter. 

Step 3. 

Your company's hosted desktop remote page will open. Click the "Hosted Desktop" icon and a linked file will download.

Step 4. 

Click on the downloaded link, which should open your Microsoft Remote Desktop app.

Step 5.  

Enter your user email address and password.

Step 6.

Your DUO app (on your phone) will require you to approve the sign in.

You are now signed into your hosted desktop.

Detailed Process

Step 1. 

Make sure you have the DUO app (authenticator) on your phone and the microsoft remote desktop app downloaded on your Mac.

Step 2. 

Open your browser and type 'remote.yourcompany.com' in the address bar (at the top). Click enter. 

Step 3. 

Your company's hosted desktop remote page will open. Click the "Hosted Desktop" icon and a linked file will download.

Step 4. 

Click on the downloaded link, which should open your Microsoft Remote Desktop app.

Step 5.  

Enter your user email address and password.

Step 6.

Your DUO app (on your phone) may require you to approve the sign in.

You are now signed into your hosted desktop.

Recorded Example